Information Architecture is the relationship between the content and the navigation of a user interface.
User Solutions analyse a customer’s goals to develop sitemaps and page layouts that allow them to navigate through the site or application with ease.
Interaction Design during the planning of a user interface ensures that it will be easy to use and match peoples’ expectations.
To do this, User Solutions apply a user focused design method to create prototypes to be tested with your customers.
Usability Evaluation is a test of a web site or web application’s usefulness.
By combining usability testing, expert evaluation and heuristics, User Solutions refine the design to maximise ease of use and profitability.
User Solutions is a User Experience Design consultancy based in London, UK. We focus on one thing – users! User Solutions aims is to give your customers the best possible experience through pragmatic, user-centred design. We specialise in Information Architecture, Interaction Design and Usability Evaluation.

Chris McQueen is the Managing Director of User Solutions. Over the last 5 years, Chris has developed a deep proffesional understanding of physiological and cognitive issues regarding the integration of user-focused systems and services. His experience covers mobile devices, kiosk services, and rich internet applications and he is involved with all aspects of project work from scoping to design and implementation. Chris’ work often relies upon the effective liaison between visually orientated designers and more analytically adept software developers, whilst considering management and marketing objectives.
Chris’ personal website is www.chris-mcqueen.com. You can also follow Chris on Twitter.
You can now follow User Solutions on Twitter. We will be updating the feed regularly with usability tips, links to interesting user experience articles, and general news and updates to User Solutions’ various ongoing projects.
User Solutions is currently taking on new work! Please feel free to contact us for a project quote should you require any user experience design services; usability evaluation, interaction design, and information architecture.
Yes, we’re getting close to Spring time again! So, why not have a bit of a Spring clean of the user-solutions website? It was certainly called for I can assure you! If it’s bad, or if it’s wrong, or if it plain just does not work… please do contact me and let me know…!

A usability evaluation and design exercise for London Undergournd’s mobile real time information services for their station staff.

Usationary is a source of usability related videos aimed at usability professionals. Visit www.usationary.com.